Privacy Policy
Last updated: August 22, 2026
AI Business Chinese ("we", "us", or "our") operates the website at businesschineseai.com (the "Service"). This Privacy Policy explains what information we collect when you use the Service, how we use it, and the choices you have.
1. Information We Collect
1.1 Information you provide
- Account and subscription data: If you create an account or subscribe to a paid plan, we may collect your email address and payment-related information. Payments are processed by third-party payment providers; we do not store full card numbers.
- Learning activity: Your role-play conversations, vocabulary word bank, completed levels, and scores are stored to provide the Service and track your progress.
- Communications: If you contact us at support@businesschineseai.com, we retain the content of your messages to respond and improve our support.
1.2 Information collected automatically
- Usage data: Pages visited, time on page, browser type, device type, and approximate location derived from your IP address.
- Cookies and similar technologies: See our Cookie Policy for details.
2. How We Use Information
- To provide, maintain, and improve the Service, including role-play lessons, scoring, and progress tracking.
- To process payments and manage subscriptions.
- To communicate with you about your account, plan changes, and Service updates.
- To analyze usage patterns and improve the learning experience.
- To detect, prevent, and address technical or security issues.
3. Legal Basis for Processing
We process personal information on the following bases: performance of a contract with you (providing the Service you requested), your consent (where we ask for it), our legitimate interests (improving the Service and preventing fraud), and compliance with legal obligations.
4. Sharing of Information
We do not sell your personal information. We share data only with:
- Service providers that help us operate the Service (hosting, analytics, payment processing, email delivery), under contractual obligations to protect your data.
- Legal authorities when required by law, regulation, or valid legal process.
- Business transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction, subject to this policy.
5. Data Retention
We retain your account data for as long as your account is active or as needed to provide the Service. Learning activity data is retained to maintain your progress and history. We may retain aggregated, anonymized data for analytics and product improvement.
6. Your Rights
Depending on your location, you may have the right to access, correct, delete, or port your personal information, and to object to or restrict certain processing. To exercise these rights, contact us at support@businesschineseai.com. We will respond within a reasonable time and in accordance with applicable law. You may also have the right to lodge a complaint with a supervisory authority.
7. Children's Privacy
The Service is not directed to children under 16. We do not knowingly collect personal information from children. If you believe a child has provided us personal information, please contact us and we will delete it.
8. Security
We use appropriate technical and organizational measures to protect your information, including encryption in transit (HTTPS) and access controls. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
9. International Transfers
We may process and store information on servers located outside your country of residence. By using the Service, you consent to the transfer of your information to these locations, which may have different data protection laws.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page with a revised "Last updated" date.
11. Contact Us
If you have questions about this Privacy Policy, contact us at support@businesschineseai.com.